The new version of ISO 20000-1:2018 provides a framework for enhancing processes and helps companies respond more efficiently to customer needs. Our decision to become ISO 20000-1:2018 certified aims at continuously improving our services and adhering to international standards while boosting our competitiveness. The standard assists in risk management and increasing customer satisfaction by delivering reliable services. ISO 20000-1:2018 is a tool for the long-term development and innovation of our company.
